Clinician · Operator · Builder

Systems fail people. I build ones that don’t.

Twenty years of solving complex problems — building programs, teams, and systems that last.

Trevor Wilkerson, MA, LCMHC, CEAP · Licensed Clinical Mental Health Counselor · Behavioral Health Operations Leader

The Career

Three acts, one method

Act I

Clinical Foundation

Mobile crisis response across a multi-county North Carolina region — access to care, crisis stabilization, five-county state hospital liaison, and family-based substance use treatment.

Founded and ran Plan B Counseling, a profitable multi-office private practice and in-network provider for major payers.

Clinical Director of a children's behavioral health agency: accreditation leadership, NC Medicaid compliance, and staff training in CBT.

Act II

Enterprise Leadership

Fifteen years at Carelon Behavioral Health, an Elevance Health company, progressing from EAP Workplace Consultant to Director, Behavioral Programs and Services.

Today I lead national employer specialty programs — Social Drivers of Health, Work-Life services, Organizational Services, and employer call center operations.

$500K
annual expense savings from insourcing Work-Life services
10M
eligible members covered by Work-Life services, up 1,650% in four years
94
NPS for Organizational Services, 1,000+ leaders surveyed
15
years of average tenure across my teams

A consistent record of developing leaders promoted from within.

Act III

The Bridge to Technology

After two decades of building clinical and operational systems, I began applying the same discipline to software — requirements before code, data integrity before features, and something that keeps running after launch.

See the projects →

How I Lead

Three commitments

Idea → launch → sustainable operation.

Things I build should keep working after I step away.

Transparency and data integrity over spin.

Report the number that's true, then go change it.

Develop people beyond their current role.

The measure of a team is who gets promoted out of it.

Our team always feels heard and advocated for.
Associate engagement survey, anonymized
He creates an environment where each team member can flourish.
Associate engagement survey, anonymized

The Builder Chapter

Eighteen months ago I began working seriously with AI tools. A year ago I wrote my first line of web code.

Here’s what I’ve shipped since.

Jul 2025Today
  • KeepItKit

    2025 → 2026
    KeepItKit landing page

    Home management scattered across notes, receipts, and memory.

    One product across three iterations: a v1 prototype (my first-ever build), a PRD-driven rebuild with a real database schema, RLS policies, and auth, and now a production PWA with AI-powered product support.

    Demonstrates Iteration, product discipline, growth.

    Product walkthrough at keepitkit.com beta access on request.

  • SojoSerai

    2026
    SojoSerai landing page: Go far. Stay close.

    Family travel memories worth keeping — and keeping private.

    A family adventure journal — a secure, invite-only family travel portal, now in private beta.

    Demonstrates Authentication, privacy, real-world utility.

    Beta access available upon request.

  • Honey Badger

    2026
    HoneyBadger demo home screen: Find the resources you need, where you need them.

    People in need can't find the local services that already exist — housing, healthcare, financial assistance.

    A proof-of-concept SDoH community resource navigator: privacy-first guided search and immediate access to crisis resources. A standalone product is in development.

    Demonstrates The direct intersection of professional domain expertise and building capability.

    Proof-of-concept demo at honeybadger.trevorwilkerson.com access code on request.

  • HiddenPhysique

    2025 → 2026
    Hidden Physique FLEX Academy landing page

    Building and managing exercise sessions without spreadsheet sprawl.

    An exercise session builder and management app, refined over months of real use.

    Demonstrates Sustained iteration under real use.

    Live at flexacademy.hidden-physique.com — client login beyond the landing page.

  • Emma Rose Pilates

    2026
    Emma Rose Embodied home page

    A working Pilates instructor needed a site that brought in clients.

    A marketing site for a real client — from her request to a live skeleton site in under 45 minutes of my hands-on time, then refined through delivery.

    Demonstrates Client work, and a repeatable path from request to live site.

    Live at emmaroseembodied.com.

Credentials

  • Licensed Clinical Mental Health Counselor (North Carolina)
  • Certified Employee Assistance Professional
  • MA, Community Counseling (Addictions concentration), Appalachian State University
  • BS, Psychology, Appalachian State University
  • Presenter, EAPA Conference & Expo 2024 — “Health-Related Social Needs in Employer Populations”
Resume available on request

Contact

Connect with me

Employers, behavioral health tech founders, and peers. If we crossed paths in Nashville, this is the fastest way to reach me. A few lines is plenty.